Welcome

We are delighted to welcome you to the Rose & Crown. This directory is designed to make your stay with us as enjoyable and comfortable as possible. It provides details about the range of facilities and services available at The Rose. If there is anything that we can do to enhance your stay, please do not hesitate to speak to a member of our team.

We wish you a pleasant stay and we hope you enjoy your time here

 

Baby Cot

If you require a baby cot whilst you stay with us, please contact a team member - they will be happy to set this up for you. A small portable refrigerator can be provided for use to store chilled baby milk

 

Bedroom

A good night sleep is very important. If you require additional pillows, fans and heaters, they can be found in the room. Please speak to a member of our team if you require additional help

 

Breakfast

Breakfast is served in our bar area 8am - 9:30am Monday to Sunday. There are no pre allocated times, so please come down when you are ready. Please let Reception know if you have any special dietary requirements

 

Car parking

We have ample free parking available in our car park

 

Check out

Check out time is 11am - if you require a later check out, or wish to extend your stay, please contact Reception. Additional charges may apply for a later check out. If you wish to continue exploring our beautiful village or surrounding areas after check out time, you are welcome to continue using the car park until required. Please note that the business is not liable for any personal belongings left behind

 

Form of Payment

We accept the following credit cards: MasterCard and Visa and Amex. If you have any questions in regard to payment methods please contact Reception

 

Dining

The bar is open all day Mon - Sat from 11am - 11pm.  On Sundays we are open all day until 9pm.
Our restaurant is open Mon - Fri from 12pm - 2.30pm for lunch and from 6pm - 8:30pm for dinner. Our restaurant is open on a Saturday from 12pm - 8.30pm and Sunday 12pm - 8pm. Our tables do get booked up quickly by our guests and non-residents, therefore we would strongly recommend booking a table on arrival

 

'Do not Disturb'

If you need some down time or a bit of privacy, please leave the 'Do not Disturb' sign on the outside door handle

 

Hairdryers

Hairdryers are located in either the dressing table draw or located in the wardrobe hanging space

 

Iron/Ironing board

Please ask a team member and we will bring the items to your room

 

Lost & Found

All found items are stored for 3 months. Please get in touch with us if you are missing anything after check out

 

Medical Service

A small portable refrigerator can be provided to store medicines that require chilling

 

Meeting Room

We have a private meeting room available to book. For further information, please contact a member of the team who will be able to arrange this for you

 

Menus

A copy of our food and drinks menu are located in the bedroom for your convenience. Please note that we do not provide room service facilities

 

Out of Hours Contact

Our reception is not manned 24 hours a day. If you require assistance during opening hours, please speak to a member of our team

 

Out of Hours entry into hotel

If you are planning on arriving back late after the hotel is closed please follow the instructions below:

Use the entrance at the front of the pub, there will be a front door key, and a porch key, that you can use to gain access to the hotel on your room key fob

 

Personal Hygiene

Please refrain from flushing sanitary products down our toilets. Please use the hygiene bags provided and place in the waste bin located within the bathroom.

We provide a lovely range of shower gel, shampoo etc for all our guests to use and we kindly ask guests not to remove these from the room.  A charge of £15 per bottle will be added onto your account if we find the products missing upon check out. You are more than welcome to purchase unused bottles of our products at £10 each from reception

 

Public Transport

Please speak to a member of our team for more information on how to get around the area. As we are in the heart of the Ridgeway Trail our public transport is limited

 

Smoking / Vaping

Smoking is only permitted in the designated outdoor areas. Smoke detectors are located in each bedroom and corridors. Please note that there is a £150 penalty fine for smoking in your room

 

Taxis

Wayland Cars - 0800 799 9682

Alternatively, please contact us and we will arrange this for you

 

Wi-Fi

Complimentary Wi-Fi is available to all our guests. To log in, select the Rose and Crown option and enter password: rose1111